Our Animal Hospital FAQ

Absolutely! Due to the quality of care and long-standing relationships with our clients, we understand our hospital can be a busy place. However, we are always staffed accordingly and attempt to minimize wait times.

Please note, our busiest times are the weekends and right before doctors’ hours end during the weekday.

The slowest times (and best times to come in) are during weekdays, especially from 10 a.m. to 5 p.m.

Yes! We have assistants on duty every night to carefully monitor all of our recovering, emergency, and pet hotel (boarding) clients. For pets who require intensive care, we offer treatment in our advanced ICU rooms.

At Naperville Animal Hospital, our goal is to provide the best care possible which, at times, may also be the most expensive. However, we work hard to provide affordable options that meet your pet’s health needs.

We encourage honest conversations with your doctor so he or she can develop the best-individualized treatment plan for your pet. Our team understands circumstances vary between clients and are committed to helping you make a decision that is best for you and your pet.

Modern medicine has provided many options to protect our pets from some of the most common diseases. However, what is right for one pet may not be right for yours. As a result, our staff will discuss the course of treatment that is best for your pet based on health, lifestyle, environment, and other important factors.

As with all veterinary care, please remember the final decision is yours. Our job is to inform and to help you make an educated decision.

Pets are family too and should be treated as such to keep them in top shape! In order to provide options for unforeseen expenses, we have partnered with CareCredit to offer veterinary financing. There are several different plans available to meet your needs.

Whether you use it to cover annual expenses like preventative care check-ups or for unexpected costs like pet prescriptions or ER services, the CareCredit healthcare credit card makes it easy to give your pets the care they need, when they need it.

Here are some of the many small and large animal veterinary procedures for which you can use your CareCredit healthcare credit card:

• Annual check-ups

• Spay and neutering

• Teeth cleaning

• Parasites

• Dermatology

• Rehab

• Medication

• Diagnostics

• Emergency services

• Care of chronic pet diseases and conditions

• Vaccinations

• Microchipping

• Pet Food and Nutrition

• Surgical Procedures

Simply click here to apply or call 1-800-677-0718.